Guest & booking support
hello@komodowild.comBooking & customer care
+62 878-4924-7812Find us
Jalan Pelabuhan Bangsal, Pemenang Bar., Kec. Pemenang, Kabupaten Lombok Utara, Nusa Tenggara Bar. 83352
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If your question concerns an existing booking or payment, please include your booking reference. For an issued e-ticket, include the ticket or booking reference so the team can locate the record accurately.
Journey start
Your confirmed e-ticket is the source of truth for your journey start. Depending on the booking, this may be a Lombok pickup, a Gili Trawangan / Gili Meno / Gili Air connection, or a direct Bangsal meeting point. Follow the location and instructions shown on your issued ticket.
Legal operator
Komodo Wild is a travel brand operated by PT Trans Gili Network. Booking and payment operations for Komodo Wild are handled under this legal entity.
Use only the contact details published on komodowild.com. Never send payment to account details received from an unverified source.